Leaders in Innovative Research Solutions

Overview for capi-cati

  • Webinar: What is important when conducting CATI?

    Webinar - 29 May 2019 Our webinar, What is important about conducting CATI (running time: 52 minutes), questioned the importance of CATI (Computer Assisted Telephone Interviewing) in modern market research. Around 17% of global revenue spend in market research is conducted using CATI, a higher p…

    Phil Hearn
    Author: Phil Hearn - Date posted: 30 May 2019
    Category: capi-cati - Tags: QPSMR, CATI, Telephone
  • 4 steps to an easy CATI installation with QPSMR

    Ease of use, functionality and cost are probably the three main drivers for purchasing any software. In my view, most CATI (Computer Assisted Telephone Interviewing) software packages fail on at least one of these criteria – some are expensive, some lack functionality or not even genuine CATI surve…

    Phil Hearn
    Author: Phil Hearn - Date posted: 16 May 2019
    Category: capi-cati - Tags: cati, QPSMR, installation, easy
  • What types of software are used for CATI surveys?

    The CATI (or Computer Assisted Telephone Interviewing) market has clearly shrunk in recent years with the advent of cheaper and faster online surveys. Telephone surveys of the past are often now conducted online. There are few new products in the CATI software market, but the way CATI is being used…

    Phil Hearn
    Author: Phil Hearn - Date posted: 10 February 2019
    Category: capi-cati - Tags: cati, QPSMR, telephone, surveys, research
  • What is the best software to use for CATI?

    As more and more market research surveys are conducted online, older technologies tend to stand still. Why? Because the software companies are racing to be leaders in the next big thing. This can leave a void meaning that older technologies don’t develop as much as they could. MRDC has sought to st…

    Phil Hearn
    Author: Phil Hearn - Date posted: 25 July 2018
    Category: capi-cati - Tags: QPSMR, CATI, server
  • Telephone number security with CATI software using QPSMR

    Security and data privacy continue to grow in importance. New laws in the EU under GDPR are designed to make care of personal data increasingly important to companies. Whilst there is an established and obvious need for data security with online surveys, there has arguably been less rigour with CAT…

    Phil Hearn
    Author: Phil Hearn - Date posted: 22 February 2018
    Category: capi-cati - Tags: QPSMR, CATI, security
  • The true cost of CATI software: the case for QPSMR

    Although there has been a big movement to online surveys, CATI (computer assisted telephone interviewing) still has a big role to play in market research. The true cost of CATI software, however, is often overlooked. When considering which product to use, there are four major things to consider whe…

    Phil Hearn
    Author: Phil Hearn - Date posted: 16 September 2016
    Category: capi-cati - Tags: qpsmr, cati, telephone