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Overview for capi-cati

  • What is the best software to use for CATI?

    As more and more market research surveys are conducted online, older technologies tend to stand still. Why? Because the software companies are racing to be leaders in the next big thing. This can leave a void meaning that older technologies don’t develop as much as they could. MRDC has sought to st…

    Phil Hearn
    Author: Phil Hearn - Date posted: 25 July 2018
    Category: capi-cati - Tags: QPSMR, CATI, server
  • Telephone number security with CATI software using QPSMR

    Security and data privacy continue to grow in importance. New laws in the EU under GDPR are designed to make care of personal data increasingly important to companies. Whilst there is an established and obvious need for data security with online surveys, there has arguably been less rigour with CAT…

    Phil Hearn
    Author: Phil Hearn - Date posted: 22 February 2018
    Category: capi-cati - Tags: QPSMR, CATI, security
  • The true cost of CATI software: the case for QPSMR

    Although there has been a big movement to online surveys, CATI (computer assisted telephone interviewing) still has a big role to play in market research. The true cost of CATI software, however, is often overlooked. When considering which product to use, there are four major things to consider whe…

    Phil Hearn
    Author: Phil Hearn - Date posted: 16 September 2016
    Category: capi-cati - Tags: qpsmr, cati, telephone
  • Why you need the best software for online and offline CAPI

    If you need interviewers to collect data on a tablet or some other portable device, you will need the best software for online and offline CAPI. Even if your interviewers are working in areas where there is good internet connectivity, we all have experienced areas or times when an internet connecti…

    Phil Hearn
    Author: Phil Hearn - Date posted: 21 April 2016
    Category: capi-cati - Tags: online, offline, upload, snap, mixed-mode, CAPI