Overview for calculations

Problems with the mean of mean scores

A lot of our analysis and reporting services work includes the calculation of mean scores. Most questionnaires have rating scales where respondents rate various attributes or statements from agree strongly to disagree strongly or some other scale. For customer satisfaction, employee surveys mystery…

Author: Phil Hearn - Date posted: 25 August 2016
Category: data-analysis - Tags: means, average, analysis, DP, calculations, statistics

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The videos are great. My DP team members benefited a lot from these videos especially new members to MRDCL. The examples given are very practical. You will become a little bit "advanced" faster by listening to the videos and following the examples given. We were able to watch the videos whenever we needed.

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