Overview for statistics

Problems with the mean of mean scores

A lot of our analysis and reporting services work includes the calculation of mean scores. Most questionnaires have rating scales where respondents rate various attributes or statements from agree strongly to disagree strongly or some other scale. For customer satisfaction, employee surveys mystery…

Author: Phil Hearn - Date posted: 25 August 2016
Category: data-analysis - Tags: means, average, analysis, DP, calculations, statistics

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Testimonials

We find MRDCL as an ideal tool for market research tabulations. It can reduce data processing time, increase productivity and has many useful functions for mean score calculations, table summaries, weighted score calculations, significant tests and much more. After initial training from an experienced user, we found the help tools within MRDCL and the online videos and were able to resolve difficulties that we had. We found the support from MRDC Software to be helpful when it was needed.

Kittirat Lelahuta, MI Advisory
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