Leaders in Innovative Research Solutions

Overview for telephone

  • Webinar: What is important when conducting CATI?

    Webinar - 29 May 2019 Our webinar, What is important about conducting CATI (running time: 52 minutes), questioned the importance of CATI (Computer Assisted Telephone Interviewing) in modern market research. Around 17% of global revenue spend in market research is conducted using CATI, a higher p…

    Phil Hearn
    Author: Phil Hearn - Date posted: 30 May 2019
    Category: capi-cati - Tags: QPSMR, CATI, Telephone
  • What types of software are used for CATI surveys?

    The CATI (or Computer Assisted Telephone Interviewing) market has clearly shrunk in recent years with the advent of cheaper and faster online surveys. Telephone surveys of the past are often now conducted online. There are few new products in the CATI software market, but the way CATI is being used…

    Phil Hearn
    Author: Phil Hearn - Date posted: 10 February 2019
    Category: capi-cati - Tags: cati, QPSMR, telephone, surveys, research
  • The true cost of CATI software: the case for QPSMR

    Although there has been a big movement to online surveys, CATI (computer assisted telephone interviewing) still has a big role to play in market research. The true cost of CATI software, however, is often overlooked. When considering which product to use, there are four major things to consider whe…

    Phil Hearn
    Author: Phil Hearn - Date posted: 16 September 2016
    Category: capi-cati - Tags: qpsmr, cati, telephone